New data has revealed which used cars are the most – and least – reliable.

The league tables of most and least dependable second-hand models has been revealed by What Car? following a survey of 18,000 owners of older vehicles.

Only cars that were between four and 10 years old were included in the results – models that are likely to be out of warranty, putting potential buyers at risk of covering huge garage bills if they turn out to be a lemon.

These are the most reliable in descending order…   

10. Volkswagen Touareg (2010-2018) 

This previous-generation VW Touareg proves that big SUVs can be as durable as they look 

Reliability rating: 94.1% 

Who said big SUVs are a money pit?  

Volkswagen’s enormous Touareg proves that some 4×4 bruisers are as tough as they look.

9. Honda Jazz (2008-2015) 

The Jazz is a versatile supermini that’s always had a strong record of reliability 

Reliability rating: 94.2%

Japanese brands have a fairly strong reliability rating, and few are more synonymous with dependable motoring than Honda.

The Jazz is a versatile small car with more space than you might think.

8. Honda CR-V (2012-2018) 

This version of the Honda CR-V has just been replaced with a new one. Prices should fall

Reliability rating: 94.6%

See, we told you Hondas are reliable. The CR-V – a competent family SUV – is the second model from the brand to feature in the list.

A new one arrived late last year, meaning prices for the older one should be dropping.

7. Honda Civic diesel (2012-2017) 

Honda’s great run keeps going with the Civic hatchback scoring an impressive 95% score

Reliability rating: 95.0%

We promise there will be cars from other manufacturers featuring soon,

Diesel versions of previous-generation Civic are proving to be really loyal, making it an ideal choice for someone looking for a decent-size family hatchback.

6. Lexus RX (2009-2016) 

Lexus’s RX is a premium SUV that depreciates relatively slowly. One reason for that could be the strong reliability record it has

Reliability rating: 95.4%

Yet another SUV to feature in the top 10 (that’s three already) is the Lexus RX.

These are at the pricier end of the spectrum – even on the second-hand market – but still offer good value – and hybrid technology if you opt for a 450h version.

5. Seat Leon (2013-present) 

Want a Volkswagen Golf but can’t afford one? The Seat Leon needs to be on your list

Reliability rating: 95.9%

The Leon is Seat’s answer to the VW Golf in a more affordable package.

There are plenty of examples of the current version that are on the used market, given that it’s coming to the end of its production cycle. There are few better value family hatches out there.

4. Mitsubishi ASX (2010-present)

The ASX might be long in the tooth but the compact Mitsubishi SUV is a car you can rely on

Reliability rating: 96.3% 

The ASX is getting a little long in the tooth and lacks some of the modern-day equipment you’ll find in other cars, but its reliability record makes it a good value choice.

It’s a compact SUV and should make you think twice about a used Nissan Qashqai.

3. Audi Q3 diesel (2011-2018) 

Premium brands sometimes struggle to get into these list as they’re packed with gadgets that tend to go wrong. That’s not the case with the Q3

Reliability rating: 96.5%

Luxury brands rarely have solid reliability records, mostly because these surveys highlight that the vast amount of gadgets loaded into them tend to go wrong.

Not the case for the Q3, a small SUV. Owners of diesel models raved about them.

2. Lexus CT (2011-present) 

Think of the Lexus CT as a Toyota Prius with a much nicer interior. It’s reliable too

Reliability rating: 98.8% 

What is the Lexus CT? The CT200h is pretty much a Toyota Prius underneath but packed up with more luxury appeal. 

Like the Mistubishi ASX, they’re getting long in the tooth. But even older versions are still running strong, says their owners.

1. Toyota Yaris (2011-present) 

The Yaris might be small and relatively affordable, but it will run rings around faster and more expensive vehicles when it comes to dependability 

Reliability rating: 99.1% 

It should come as little shock to see a Toyota top this list. The current Yaris is the model to take the honours.

Just nine per cent of all owners said their car had a fault last year, which explains the formidable 99.1 per cent rating.


10. Renault Clio (2005-2012) 

Small French cars have never had the best reliability histories, and the Clio is an example of this

Reliability rating: 62.6%

French cars don’t tend to age all that well, and the Clio – despite being popular in the UK – hasn’t stood the test of time all that well, says owners.

9. BMW 5 Series (2003-2010) 

You still have to pay a fair sum for one of these older BMWs, and the running costs could be through the roof when you consider its lowly reliability rating

Reliability rating: 60.8%

From a budget-friendly small French car to a budget-busting German premium model. Lots of equipment and tech means lots of headaches.

8. Land Rover Discovery (2004-2017)

Land Rover’s lack of reliability (in the past) has always been heavily reported. Don’t be shocked to see the Discovery in this list

Reliability rating: 60.3% 

Given Land Rover’s poor reliability track record, most won’t be shocked to see the previous-generation Discovery listed. That said, it’s the only model from the British brand in this list.

7. Volkswagen Passat diesel (2005-2015) 

The Passat is aimed at high-mileage drivers, but this old model can’t always be relied on

Reliability rating: 59.9%

Passats are a popular choice among cabbies and company car drivers, though it probably shouldn’t be. Diesel variants have proved not all that dependable.

6. Ford Focus (2004-2010) 

The Focus has always been one of the best-selling cars in the UK since it was launched. That doesn’t mean they’re inherently durable

Reliability rating: 59.0%

This will come as a big shock to many, especially considering the popularity of the Focus. This second-generation car is starting to show its age, keepers said.

5. Vauxhall Insignia (2008-2017) 

Like the Focus, the Insignia is a very popular choice. They might be big in cabin space but they’re also big on repair bills

Reliability rating: 58.3% 

Another reasonably popular choice among Britons is the Insignia family saloon. Unfortunately for those who drive them, they’re not too dependable.

4. Vauxhall Astra (2004-2009) 

While the Astra ranks low, it is on the cusp of being too old to be in this list (it only includes vehicles up to 10 years of age)

Reliability rating: 58.3%

It’s a double blow for Vauxhall, with the Astra featuring low in the standings. This is quite an older version, though, having gone out of production a decade ago.

3. Nissan Qashqai (2007-2013) 

The Qashqau has always been the nation’s favourite SUV since launching. Some owners will be regretting being part of that statistic 

Reliability rating: 55.4%

The Qashqai has been the nation’s best-selling SUV ever since it first launched, but many are probably regretting jumping on the bandwagon. These first-generation cars aren’t holding up all that well.

2. Ford Kuga (2008-2012) 

The Kuga might look like a convincing compact SUV but owners warn they’re not reliable

Reliability rating: 44.2%

While some SUVs proved they can be reliable in the other list, the Kuga is one that’s giving the vehicle type a bad name. What could be proving less reliable than this?

1. BMW 1 Series (2004-2011)

The 1 Series was the BMWs first attempt at a family hatchback. It’s been disappointing keepers in the last 12 months

Reliability rating: 40.1%

This original version of the 1 Series was BMW’s first attempt at a compact family hatchback. It looked good, drove well and had lots of badge kudos. Unfortunately, it hasn’t been able to add dependability to that list, upsetting plenty of owners.


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